Bilingual (Spanish) Patient Service Representative

Bilingual Patient Service RepresentativeLocation: Wilmington, DE 19805Industry: Healthcare / Community HealthPay: $15$17/hour (based on experience)About Our Client:A mission-driven community health organization serving uninsured and Medicaid-managed care patients across Delaware. Their staff reflect and deeply understand the needs of the predominantly Latino and African American communities they serve, particularly in lower-income areas of Wilmington. Team members share a passion for providing accessible care to their neighbors and take pride in helping their own community.Job Description:As a Bilingual Patient Service Representative, you will be the first point of contact for patients at the Wilmington clinic. You'll provide front-desk support including greeting patients, scheduling appointments, verifying insurance, and translating for Spanish-speaking clients.Key Responsibilities:Greet and check-in patients with professionalism and empathySchedule appointments and manage patient flowVerify insurance and collect necessary documentationProvide Spanish-English interpretation as neededPerform data entry and maintain accurate patient recordsQualifications:Medical reception, registration, or admitting experience requiredBilingual in Spanish and EnglishHigh School Diploma or GED requiredStrong understanding of the organization's mission and commitment to community careMust pass a drug screen (including marijuana; valid medical cards accepted), background check, and provide education verificationAdditional Details:Type: Direct HireStart Dates: June 9th or June 23rd (following 2 weeks of compliance)Work Hours: MondayFriday, standard business hoursLate shift rotation on Mondays (clinic open until 8 PM; OT eligible)Occasional Saturday rotation (9 AM 1 PM)Reporting To: Office ManagerTransportation: Car preferred; public transit may be feasible if localPerks:Wine-colored scrubs eligible for employee discounts (not provided)Work alongside a compassionate, community-focused teamOpportunity to make a direct impact in underserved communitiesDirect hire with long-term stability and mission-driven cultureIn-person interview includes shadowing a current PSR for real-time insightDental, Vision, Medical, 401(k)Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.