Information Technology (IT) Instructional Designer

Who we are Technuf, LLC is a Maryland based SBA certified 8(a) small business company providing leading-edge and proven technologies, industry vertical domain expertise and highly skilled and motivated professionals to achieve our customers’ mission critical business needs. What we’re looking for Technuf is seeking a skilled and experienced Information Technology (IT) Instructional Designer to work with Montgomery County. Job Description: The work requires expertise in creating graphics, videos, training curriculum, communications, process flows, documentation, and other related materials. This position also requires the ability to quickly learn new applications, processes, and system-based steps to effectively create content and other educational materials in a clear format according to user role(s). Further, consultants will partner with the Change Management team and other business partners to develop and facilitate training courses that minimize employee resistance and maximize employee understanding and engagement. This individual may be responsible for, but not limited to, the following: Develop subject matter expertise in specific functional areas to support effective communications, training, and organizational realignment. Assist with developing training plans and schedules along with managing the ongoing technology training program based on organizational needs. Assist with evaluating new training opportunities with vendors and managing vendor relationships. Create visually clear and impactful business process documentation and demonstrate system functionality to various user levels. Collaborate with functional subject matter experts to design strategic communications, internal marketing, and training materials. Create quick start guides, job aids and other training materials as needed. Manage stakeholder expectations and encourage positive behaviors in response to operational and organizational change. Assess operational and organizations needs through interviews, surveys, and focus groups to identify gaps and align related strategic initiatives to the County Executives’ objectives and mission. Create system-based training material using Camtasia, Adobe Captivate, and other tools as assigned. Develop organizational metrics to baseline and measure success over time in conjunction with stakeholders. Establish strong and credible relationships with management and employees to successfully build trust, collaboration and integrity. Demonstrate experience and knowledge of principles, practices, and systems of organizational design, change management, and organizational development. Requirements: At least 5 years of demonstrated system-based content development experience within applications, tools, and business processes. Demonstrated organizational design, analysis, and employee engagement group facilitation. Ability to work independently and meet deadlines in a fast-paced environment with multiple and changing priorities. Ability to foster a team-oriented environment through effective communication, planning and collaboration. Strong communication skills at all levels of management Demonstrated consensus building with stakeholders, management, and employees at all levels in the organization. Ability to perform analysis and create relevant process mapping and other documentation. Experience in developing and designing training curriculum, job aides, training material utilizing multimedia tools such as Adobe Captivate, Camtasia, Word, PowerPoint, and other web-based tools. Knowledge of medium to large-scale organizational change management initiatives Education: Bachelor’s degree from an accredited college or university. Interviews: Please note that both remote and in-person interviews may be required for this opportunity. Location: This is an in-person position based in Montgomery County. Benefits: We offer a competitive pay and benefits package that includes generous paid-time-off including holidays, short-and-long-term disability; group health insurance including medical, dental and vision coverage, training and 401(k) retirement plan. Technuf is an Equal Opportunity/Affirmative Action Employer. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to Commute: Rockville, MD (Required) Ability to Relocate: Rockville, MD: Relocate before starting work (Required) Work Location: In person