Specialist - Program & Project Management

Role description Mandatory skills BMC Remedy ServiceNow ITIL 4 Change Management Problem Management Release Management SharePoint Excel Service Delivery Stakeholder Management Primary Skills BMC Remedy Sharepoint 5 years of experience in software delivery release management or related roles ITIL 4 Foundations certification Working knowledge and experience in Service Delivery tools for Change Management and Problem Management particularly ITSM Remedy or ServiceNow Strong competence in Microsoft Office apps specifically Excel plus SharePoint Excellent organizational communication and stakeholder management skills Proven ability to manage risk ambiguity and competing priorities