Customer Service Coordinator

Are you a go-getter with a positive disposition and a passion for making customers happy? We are seeking a Customer Service Coordinator with excellent customer service skills and a winning attitude.In this role, you will make sure each of our customers has the high quality experience they are expecting when they visit our dealership.Who We AreAt White Family Companies, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at White Family Companies is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!What We OfferMedical, Dental, and Vision InsuranceLife Insurance401(k) Savings Plan with 4% Employer MatchPaid VacationPaid personal days6 Company HolidaysPaid Training5 day work weekOngoing Professional DevelopmentEmployee DiscountsClosed on SundaysSaturday Lunches ProvidedLegacy Company (over 100 years in business)Employee Pot-Lucks, Luncheons, and Team ActivitiesTight-Knit and Inclusive CultureInternal Career Progression and PromotionsCustom and Competitive Wage PlansLong-Term Job SecurityResponsibilitiesFollow up with customers who have recently visitedDirect customers to the correct department, notify the appropriate person that a customer is waitingWork cooperatively with the service department and other internal teamsCommunicate with callers and visitors in a professional, friendly, and efficient mannerType memos, correspondence, reports, and other documentsOther duties as assigned QualificationsExcellent listening/communication skills, outgoing and positive personalityCustomer service experience preferredPunctual nature and ability to handle schedule flexibility and dynamic work environmentProfessional appearance and eager to improve on all aspectsValid driver's license and clean driving record