Ping Fed Engineer

Job Description: Position: Ping Fed EngineerLocation: Southlake TX / Austin TX (Onsite only)Hire Type: Full TimeKey ResponsibilitiesOwn onsite L3 support for PingFederate platform operations and escalations.Design, configure, and support SSO integrations using SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC).Manage PingFederate as Authentication / Authorization Server for web, mobile, and API applications.Configure and support PingFederate, PingAccess, and PingID (adapters, policies, selectors, connections).Handle production incidents, problem management, RCA, and ensure SLA compliance.Manage certificate lifecycle (PKI) including renewal, import/export, and troubleshooting.Support environment administration across Dev / Test / Stage / Production, including upgrades and patching.Act as the onsite coordination point with client security teams and offshore IAM teams.Maintain runbooks, configurations, and operational documentation.Required Skills & Experience5+ years of IAM experience with strong hands‑on expertise in PingFederate (L3/L4).Deep understanding of SSO, Federation, MFA, Tokens, and IAM protocols.Experience with PingID MFA and risk‑based authentication.Strong knowledge of PKI / certificate management.Experience with Active Directory / LDAP integrations.Proven experience in production support or managed services environments.Key AttributesStrong client‑facing communication skillsHigh ownership, accountability, and problem‑solving mindsetEffective in onsite–offshore delivery models