Customer Service/Client Relations

Customer Service/Client Relations Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers. We are looking to hire a Customer Service/Client Relations at our office in Agoura Hills, CA. If you have a passion for customer service, are organized, and love working in a team player environment, we want to hear from you! Essential Job Duties Answering phones Greeting and daily clerical work Processing customer sales orders Coordinating customers with the sales and service department Reaching out to the current customer base to stay connected Sending out promos Staying up to date with equipment Understand customer needs and requirements Accounts receivable Ability to handle high-volume phone calls and emails Strong problem-solving abilities and phone presence Excellent time management, organizational skills, and ability to work independently Qualifications Bachelor's degree preferred High-quality verbal and written communication Strong math abilities are necessary Experience with accounts receivable is highly preferred Experience using spreadsheets, databases, and word processing software, such as Microsoft Word, Excel, and PowerPoint What We Offer Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs $22 to $24 an hour - Depending on experience Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.