Experienced Collections Specialist- Perry GA

Fire Protection Services is a local company that has been serving Georgia for more than 35 years. Our team members are energetic, creative people with a passion for customer service. Due to our stellar rate of growth and success, we have a demand for an experienced Collections professional who can make an immediate impact on our team and operations.The ideal candidate's general skill set includes:Knowledge of collections procedures, techniques, laws and regulations.Productive Work EthicThe Desire to Constantly Learn and ImproveA Customer Service MindsetAttention to DetailExcellent Problem Solving SkillsMultitasking AbilitiesOutstanding Verbal and Written Communication SkillsSuperb Organizational CapabilitiesFlexibilityPersistence, Patience, Professionalism and Positivity!Specific job responsibilities/skill requirements include:Work with the Management team to develop and execute an ongoing Collections programWork toward the long-range goal of reducing and keeping the 90+ days past due accounts at a maximum of 8% of the Receivables totalIdentify accounts that have proven uncollectable and therefore eligible to be written offServe as the main point of contact for past due CustomersNegotiate repayment options with CustomersEstablish and maintain a system to easily identify Customers and accounts with unfavorable payment historyAssist other Team members, including the VAs, with how to monitor, manage and communicate with past due accountsConduct and log at least 40 outbound phone calls per day related to collections efforts.Follow up with all invoices sent the day prior.Follow all applicable collections rules and regulationsProcess billing and payments, including the deposit of checksManage vendor portalsEfficiently use all communication tools as requiredServe as the team's subject matter expert regarding collectionsWhat You Will GetCompetitive Base Salary Plus Bonus OpportunitiesCompany Health Insurance and 401kComprehensive Paid Time OffPowered by JazzHR