Cloud Operations Manager

Job descriptionSummary:The Manager leads cloudnative and on-prem infrastructure operations with a primary focus on Google Cloud Platform and secondary oversight of Azure, AWS, and OCI. This role is accountable for the availability, resiliency, cost efficiency, and operational excellence of enterprise platforms spanning hypervisors, Linux/Unix and Windows systems, Citrix/VDI, data protection, disaster recovery, and site replication. The position combines strong people leadership, incident command, and FinOps accountability, managing blended teams of FTEs, contractors, and MSPs while ensuring effective budgeting, forecasting, inventory, and license management. The role drives successful execution of infrastructure projects, outages, and transformation initiatives.Duties and Responsibilities:Lead Cloud and Infrastructure Operations teams supporting GCP centric hybrid environments, with secondary responsibility for Azure, AWS, and OCI. Provide people leadership for blended teams (FTEs, contractors, MSPs), including performance management, coaching, and workforce planning. Serve as the incident and outage commander, leading war rooms, coordinating recovery, delivering executive communications, and driving root cause analysis. Own FinOps responsibilities including budgeting, forecasting, cost optimization, inventory tracking, and license management across hybrid and multi cloud platforms. Oversee operations for compute, hypervisors, Linux/Unix and Windows systems, Citrix/VDI, storage, data protection, backup, site replication, and disaster recovery. Provide operational governance for SaaS platforms and integrations, including Salesforce and ServiceNow, in partnership with application owners. Lead delivery of infrastructure projects, migrations, refreshes, and cloud transformation initiatives. Drive automation and Infrastructure as Code adoption to improve reliability, speed, and operational efficiency. Establish and enforce operational standards, monitoring, runbooks, and on call practices. Act as a senior escalation point for complex technical, operational, and vendor related issues. Ensure high levels of system availability, performance, and scalabilityDevelop and maintain documentation, runbooks, and operational playbooksAssist in capacity planning and infrastructure roadmap development. Skills and Competencies:Strong expertise in Google Cloud Platform (GCP) and hybrid infrastructure environments.Deep understanding of cloud-native vs. traditional infrastructure (hypervisors, virtualization, etc.).Experience managing multi-domain infrastructure teams (Linux, Windows, storage, backup, VDI).Knowledge of infrastructure provisioning, automation, and operational tooling.Familiarity with data protection, disaster recovery, and business continuity planning.Experience with Citrix / Virtual Desktop Infrastructure (VDI) environments.Strong leadership skills with the ability to manage and develop technical teams.Excellent problem-solving and decision-making capabilities in high-availability environments.Strong communication skills, with the ability to work cross-functionally with technical and business stakeholders.Experience driving process improvement and operational maturity.Understanding FinOps, P&L, Opex/Capex and ability to do budget planning and tracking.Infrastructure observability tools as well as capacity planning and management.Minimum Qualifications:Bachelor's degree or equivalent experience in IT, Computer Science, or related field.8-12+ years of experience in cloud operations, infrastructure, or data center environments.3-5+ years of experience leading or managing technical teams.Hands-on experience with GCP or other major cloud platforms (AWS/Azure transferable).Experience managing hybrid environments (cloud + on-prem).Strong foundation across compute, storage, and OS-level operations.IT financials experience with forecasting, inventory and license tracking.GCP certifications (Professional Cloud Architect, etc.).Experience with FinOps / cloud cost optimization strategies.Background in enterprise infrastructure or managed services environments.Exposure to automation tools (Terraform, scripting, etc.).Experience scaling teams during periods of rapid growth or transformation.Desired Skills and ExperienceGCP, Azure, AWS, OCI, VDI, Manager, Supervisor, Lead, Leadership, FinOps, Optimization, citrix, Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future™