EUC/Desktop Engineer

Job DescriptionEUC/Desktop EngineerCandidate must have 8-12 years of L1/L2 hands-on experience to support the End User Computing Deskside Services.Candidate should be proficient in English to provide the required IT services.Candidate must be ready to provide the support over the Phone Calls and Deskside support both which also includes the support during weekend as per monthly roster.This is Onsite customer location work and no offline or WFH allowed.Resolve Incidents and Service Requests tickets associated with EUC equipment, EUC software, IT applications, provide break/fix support, advice and assist to Customer Users, as needed.Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking.Mobile Device Management provides support to mobile devices, such as smartphones and tablets as well as desktop devices such as engineering workstations.Leverage Customer’s EUC Mobile Device Management Tools to enable secure and remote support and operations.Configure and implement enterprise device group policies. Ensure that MDM processes follow all Customer defined security practices, including identity verification prior to enrolling new devices.Candidate must be fully COVID vaccinated (mandatory).Certification: Any relevant certification (Preferred).Salary Range- $85,000-$110,000 a year