IMMEDIATE HIRE!! Customer Service Reps ONSITE Plantation, FL!!
DescriptionWe are looking for Advisors and customer service professionals with a passion for serving an aptitude for building rapport and an ability to engage a member through a genuine connection with a human touch approach. If you are a customer service professional and looking for your next career opportunity APPLY NOW!! Location: Plantation, FLPay: $17 an hour or ($18 Bilingual- Spanish & English)Hours: Must be flexible to work any 8-hour shift between 8am-8pmTitle: Member Experience Advisor – Temp to HireResponsibilitiesRespond swiftly and courteously to all potential customer inquiries.Utilize interpersonal skills to establish a strong relationship that allows for direct probing to uncover the member’s needs.Resolve member inquiries at the first point of contact Utilize effective sales techniques to influence the member to act.Ability to learn product portfolio quickly and discuss options and features in detail.Provide knowledge and in-depth advice for hearing loss and hearing aids Educate members on products or services that will enhance their quality of life.Show empathy both in word choice and intonation to all Members.Strong ability to offer a sales rebuttal that addresses a member’s objections and in turn present solutions.Ability to remain confidential with all proprietary information.Competitive and self-motivatedEducation RequirementsMUST HAVE– High School Diploma or Equivalent College Degree is a plus.QualificationsMinimum 1-year experience in customer service and/or sales experienceAbility to handle high call volumes and make sound business decisions in an efficient manner.Exposure and or interest in healthcare products and outcomesPC proficiency required.Excellent listening and interpersonal skillsExcellent communications skillsMulti-task orientedFor immediate consideration please email an up-to-date resume to Austin.bustos@remx.com and mention the (FL ON-SITE CSR POSITION).Apply NowApplicant Privacy Policy