Sec IV/Senior Administrative Assistant

divh2Sec IV/Senior Administrative Assistant/h2pLocation: Downtown Indianapolis Campus/ppJob Type: Full-time/ppClassification: N-5/ppSalary Range: $20.00/hourly/ppReports To: Dean, Professor School of Arts, Science and Education/ppSupervision Given: Work Study personnel reporting to School of ASE/ph3Who We Are/h3pWe are an open-access college that fuels Indianas economy through excellence in teaching and proactive engagement with industry and community partners, embedded in a culture of innovation that empowers all students to learn and succeed. We are higher education at the speed of life!/ppOur Values:/pulliEmpathy: We stand with our students, partners, and communities./liliIntegrity: We treat all with dignity and respect./liliAccountability: We deliver on our commitments./liliAgility: We innovate, iterate, and transform./liliConnectivity: We connect with partners to strengthen communities and ensure student success for all./li/ulh3About the Role/h3pThe Senior Administrative Assistant provides essential administrative and operational support to the Dean and School of Arts, Sciences, and Education. This role serves as the first point of contact for internal and external stakeholders, ensuring a seamless and professional experience. The position requires proactive coordination, excellent communication, and the ability to independently manage a variety of administrative processes./ph3Required Skills Core Competencies/h3ulliCustomer-Centered Service: Demonstrates approachability, inclusiveness, and a solution-oriented mindset./liliOrganization Multitasking: Manages multiple workflows efficiently while maintaining attention to detail./liliCommunication Excellence: Prepares clear written communications and demonstrates strong interpersonal skills./liliTechnical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Banner, Tableau, and virtual communication platforms./liliInitiative Independence: Self-manages workload and deadlines with minimal supervision./liliTeam Collaboration: Functions effectively as part of a diverse team while supporting shared goals./liliProblem Solving: Demonstrates critical thinking and professionalism in resolving issues./li/ulh3Key Responsibilities/h3pThe following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards./ph4Customer Service Front Office Leadership/h4ulliServe as the front-facing representative of the school, greeting students, faculty, staff, and external visitors (e.g., vendors, publishers, college officials)./liliProvide responsive, solutions-oriented service that supports student and stakeholder success./liliMonitor the Schools shared email inbox and respond or route inquiries appropriately./liliHandle incoming calls and direct them to the correct personnel./li/ulh4Administrative Operations Office Coordination/h4ulliProvide sole administrative support to the School and assist the Dean with day-to-day functions./liliCoordinate the Deans calendar and scheduling of meetings./liliTrack office cycles and proactively complete routine tasks to ensure continuity./liliManage event planning logistics including room reservations, IT/facilities tickets, catering, and speaker coordination./liliSupport onboarding, office transitions, and space coordination for faculty and staff./liliOversee class cancellations and communicate updates via signage or electronic methods./liliDelegate and supervise tasks assigned to student workers./li/ulh4Purchasing Budget Monitoring/h4ulliSubmit orders for school materials and coordinate with new vendors to complete onboarding paperwork./liliTrack School budget activity, including Perkins funding requests, and support fiscal accountability./li/ulh4Data Management Reporting/h4ulliMaintain records, meeting minutes, correspondence, and divisional data./liliAccess and generate reports using systems such as Banner, Tableau, and Microsoft Office Suite./liliTrack departmental assets./li/ulh4Communications Content Development/h4ulliDraft, proofread, and format emails, internal communications, and marketing materials./liliCreate event flyers and visual communications using tools such as Canva or Publisher./liliDisseminate timely updates and reminders to faculty regarding key activities (e.g., loading sheets, office hours)./liliMaintain discretion and confidentiality with sensitive information./li/ulh4Meeting Event Coordination/h4ulliSchedule, attend, and take minutes at school and department meetings./liliManage follow-up actions and ensure timely communication of updates./liliPlan and support school events such as Deans List receptions and faculty retreats./li/ulh3Education and Experiences/h3ulliBachelors degree with 13 years of relevant experience OR/liliAssociate degree or related industry certification plus 34 years of relevant experience./liliAbility to work independently and manage complex scheduling and administrative tasks./liliStrong verbal and written communication, organizational, and interpersonal skills./liliHigh degree of computer literacy and comfort with learning new systems./liliAbility to lift/move up to 30 lbs and maneuver within an office setting./li/ulh3Preferred Qualifications/h3ulliExperience working in a higher education or academic environment./liliProficiency in creating materials using Canva, Publisher, or similar platforms./li/ulpMust demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees, and in which every individual feels respected and valued./ph3Ivy Tech Benefits/h3pIvy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:/ph4Health Wellness/h4ulliMultiple medical plan options paired with a Health Savings Account with a generous employer contribution/liliDental plan with no-cost preventive services and coverage for orthodontia/liliVision plan with low-cost exams and allowances for glasses or contact lenses/liliEmployee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources/liliWellness program with opportunities to earn $250 in Wellness Rewards/liliFlexible Spending Accounts for healthcare (limited purpose) and dependent care/li/ulh4Retirement Financial Security/h4ulli10% employer retirement contribution, fully vested after two years/liliBasic life insurance equal to annual salary paid by the College, with optional supplemental coverage/liliShort-term and long-term disability benefits/li/ulh4Educational Benefits/h4ulliFee remission for employees, spouses, and dependent children/liliTuition assistance for undergraduate, graduate, and doctoral programs/liliPaid professional development opportunities/li/ulh4Work?Life Balance/h4ulliGenerous paid time off, including vacation, sick leave, holidays, and winter recess/liliFlexible work arrangements where available/liliPaid childbirth recovery leave (8 weeks)/liliPaid parental leave (4 weeks)/li/ulh4Additional Perks/h4ulliEligibility for Public Service Loan Forgiveness/liliAdditional discounts on gym memberships, transportation, and various retail services/li/ulpIvy Tech is proud to offer benefits that support your health, your family, and your futurebecause when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits./ppNote: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their/p/div