JOBSEARCHER

Senior Solutions Engineer- LATAM

IntercomEvanston, ILL6 LeadSeptember 15th, 2026
Overview As a Senior Solutions Architect, you will act as a trusted advisor to customers, shaping AI-powered solutions across the sales cycle. You’ll partner with Product, R&D, and Engineering to ensure customer needs influence product direction while delivering high-impact pre-sales engagements. You’ll design tailored POCs, manage RFPs, and address complex security questions, driving value demonstrations across multi-channel customer support. This role blends technical depth with customer storytelling to scale Fin’s solutions in a fast-growing environment. Compensation / Benefitshybrid working policycorporate bonus programstock in Restricted Stock Units (RSUs)health and wellbeing programsfamily and time-off supportfinancial future planning ResponsibilitiesLead technical discovery to identify customer needsDeliver pre-sales value through articulate demonstrations of Fin's capabilitiesConduct value-based solution reviews and technical sessionsDesign and lead tailored Proofs of Concepts (POCs)Serve as primary resource for RFPs and security questionsCollaborate with Product and Engineering to capture customer feedback for product planningBuild trust with customers through empathy and curiosityContribute to a best-in-class Solutions Engineering playbookEnsure customer success and proactive issue resolution Key requirementsFluency in Portuguese and SpanishMinimum 4 years in a technical sales role with C-Level engagementStrong technical discovery capabilities and high-impact value presentationsIndependent problem-solver who collaborates effectivelyProven time management in a dynamic environmentAbility to communicate value across both technical and non-technical audiencesExperience interfacing with product and engineering to relay customer feedbackFamiliarity with managing POCs, RFPs, and security-related inquiriesExcellent communication and interpersonal skills with empathy and curiosityWillingness to travel occasionallyempathycuriositystrong communicationtechnical discoveryvalue-based presentationsProof of Concepts (POCs)