Patient Services Rep I

Schedule: Monday-Friday, Day ShiftPurpose Statement/Position Summary: The Patient Services Rep I provides patient-families with a positive experience at CHLA by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check-in/out procedures in a high-volume setting for multiple specialties, collection of patient co-pay or deductibles, scheduling and verifying patient appointments.RequiredMinimum Qualifications/Work Experience:1 year of experience in customer service, preferably in a medical front office setting.Basic knowledge of computers, filing and organizational skills.Ability to deal effectively with the public.PreferredBilingual in English/SpanishEducation/Licensure/Certifications: High School Diploma, GED, or equivalent required.