ServiceNow Developer

Job Title: ServiceNow DeveloperLocation: Arlington, VA - RemoteDuration: Long-term (12+ Months)ONLY USC RequiredDescription:• ServiceNow Software Developer with minimum 4 years development experience in ServiceNow• Required CSA Admin certification• Strong oral and written communication skills and ability to leverage AI in their daily workServiceNow Application Development experience in two or more of the following areas:• Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend and/or Studio), Client Scripts, Business Rules, Catalog Items and scripting, group and role administration, flows (Flow Designer), notifications, email configuration, and scheduled jobs• ITSM modules – Change, Incident, Knowledge, Problem Management• SPM modules – Demand and PPM• Integrations using REST API and Transform Maps• CMDB Configuration and Development• Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend configuration and/or App Engine Studio).• Strong understanding of the ServiceNow data model (tables, inheritance, dictionary attributes), update sets• Develop, enhance, and maintain ServiceNow client-side and server-side scripting, including Client Scripts and Business Rules• Design and implement Service Catalog solutions, including Catalog Items, variables, UI Policies, UI Actions, UI Builder / Service Portal, Workspaces• Knowledge of users, groups, roles• Experience creating, modifying, troubleshooting ACLs (Access Control Rules)• Experience using Flow Designer, including approvals, task orchestration etc• Experience with automated testing and quality practices: ATF (Automated Test Framework)Proficient in the following qualifications:• Knowledge/experience of SDLC practices• Effective liaison leading technical development teams• Strong facilitation skills to effectively lead discussions across multiple groups• Oral and written communication skills including presenting to management• Knowledge/experience with Agile Methodologies• Change Management and Configuration Management (VersionOne, ServiceNow, etc)• Application Lifecycle Management (ALM)• Problem/Risk Management• MS Office Suite• Knowledge in AI tools (Github Copilot, Playwright)Preferred:• ServiceNow application development experience in two or more of the following areas:o ITSM modules including Incident, Change, Problem, and Knowledge Managemento SPM modules including Demand and Project Portfolio Management (PPM)o Integrations using REST APIs, including data imports/exports and Transform Maps, Auth/JWT, MID Server, Integration Hub spokes, error handling/retries, and monitoringo CMDB configuration and development (tables/classes, relationships, IRE, data quality, and governance)