SUPERVISOR, SHIFT (FULL-TIME)

Delaware North Parks and Resorts is seeking seasonal Hotel Front Desk Supervisors to join our team at Wuksachi Lodge in Sequoia National Park, California . As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.Health, dental, and vision insurance~Paid vacation days and holidays~ Tuition or professional certification reimbursement~ Weekly pay~ Free shift meal daily~ Commuter bonus - $15/day for commutes 35+ miles one-way, $30/day for 50+ miles one-way~ Employee discounts - 50% off restaurant and pizzeria, 20% off other food and beverage, 40% off retail~ Referral bonus – earn $200 for each eligible referral~ Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwideAvailable for full-time, year-round team membersLow-cost shared dormitory housing available for $65/ week, including utilities and wi-fiHousing includes free on-site laundry and a communal area for cookingTrain and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actionsProvide team members with guidance on handling difficult problems or in resolving escalated guest complaintsImplement policies, procedures, and service standards in conjunction with managementPrepare and issue work schedules, deadlines, and duty assignments for office or administrative team membersCoordinate with housekeeping departmentAt least 2 years experience in hospitality, front desk experience is preferredComputer literate in MS Office programs; some experience with property management systems preferredMust be fluent in English language both spoken and writtenNo college degree requiredShift detailsEveningsHolidaysEvenings as neededWeekends8hr shiftThe work itself is exciting, and there are a lot of career opportunities for advancement and opportunities to transfer to other Delaware North properties located at the state and national parks across the country. We offer on-site housing and discounts on food, beverage, and retail. Shuttle service to town is provided.Our operations span the world, offering you unique paths to growth and success.And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.Together, we're shaping the future of hospitality — come grow with us!Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.$