Sr. ITIL Knowledge Manager - DTRA with TS/SCI
Required Qualifications: Bachelor's degree in computer science, Information Technology, or similar technical field8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree.Knowledge of the Service Management workflows and ITSM processesCurrent ITIL 4 certification and trainingExperience implementing and using ServiceNow as a knowledge management repositoryProficiency in data analysis and statistical methodsExcellent problem-solving and analytical skillsStrong communication and interpersonal skillsAbility to work in a fast-paced, dynamic environmentTS/SCI with Poly requiredPowered by JazzHR