IT Support Specialist

IT Support SpecialistIL**Onsite**Contract$25/hr - $37/hrA well-established organization is seeking an IT Support Specialist I to join its internal IT team in the West Chicago suburbs. This role focuses on delivering high-quality technical support across desktop environments, user access, and day-to-day IT service operations. The environment includes Windows and Mac workstations, enterprise applications, and a ticket-driven service model.This opportunity is ideal for someone who enjoys being the go-to problem solver. The team values responsiveness, professionalism, and a strong customer-first mindset. You'll gain hands-on exposure to a wide range of technologies while building foundational IT experience in a collaborative, safety-focused workplace.Must be onsite in Bloomingdale, IL in the western Chicago suburbs.**Required Skills & Experience**+ 1+ year of IT support, help desk, or desktop support experience+ Experience supporting Windows-based PCs and basic Mac environments+ Familiarity with ticketing systems and IT service workflows+ Strong customer service and communication skills+ Ability to troubleshoot hardware, software, and printer issues**Desired Skills & Experience**+ Exposure to Citrix desktop environments+ Active Directory or user access management experience+ Basic WAN/LAN networking knowledge+ Microsoft Office (Outlook, Excel, Word, PowerPoint) proficiency+ Coursework in Computer Science or IT-related fields**What You Will Be Doing**Tech Breakdown+ 45% Desktop & End-User Support (Windows / Mac)+ 20% User Access & Account Management+ 20% Hardware Imaging, Setup, and Configuration+ 15% Printers, peripherals, and general troubleshootingDaily Responsibilities+ 80% Hands-On Technical Support+ 10% Documentation & Ticket Updates+ 10% Team Collaboration & Follow-Ups**The Offer**You will receive the following benefits:+ Medical, Dental, and Vision Insurance+ Vacation Time+ Stock OptionsApplicants must be currently authorized to work in the US on a full-time basis now and in the future.**You will receive the following benefits:**+ Medical Insurance - Four medical plans to choose from for you and your family+ Dental & Orthodontia Benefits+ Vision Benefits+ Health Savings Account (HSA)+ Health and Dependent Care Flexible Spending Accounts+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance+ Hospital Indemnity Insurance+ 401(k) including match with pre and post-tax options+ Paid Sick Time Leave+ Legal and Identity Protection Plans+ Pre-tax Commuter Benefit+ 529 College Saver PlanMotion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.**Specialization:**+ Technical Support