Medical Office Administrator

Evolve Operations Administrator Position Description The Operations Administrator provides office and administrative support to the company. This role is vital for the smooth-running of our day to day business. Duties may include leading a team to field phone calls, patient service inquiries, pharmacy on-boarding, prescription process and clarifications, reporting, presentations, and team member development. Additionally, the Evolve Office Administrator will be responsible for specific projects related to enhanced workflow processes and cost savings initiatives. This position reports directly to the Director of Operations for Evolve Company Inc Extensive software skills, internet research abilities and strong communication and organization skills are required. The Operations Administrator duties include but are not limited to: Extensive knowledge of Google Docs, Zoom, Google Sheets and Google Drive along with other software systems and applications Ability to own multiple workques in our EMR System Optixx to ensure patient satisfaction. Provide administration support across all Evolve departments Managing Patient Payments (Invoices, Refunds, Credits) Creating orders and tracking for patients within vendor pharmacy portals Creating Training Materials or Process Flow Documents Invoice payment and reconciliation (Vendor, Company Credit card) Payroll management and HR functions within Payroll software Manage and monitor lab/medication pricing on our shared doc file Vetting out medications from the pharmacies Pharmacy/lab ? operations and implementations Training Operations Team and Physicians on new portals and vendors Pharmacy clarifications and phone calls Relay backorders/discontinued medication updates to the team and Optixx Communicate effectively with PCC team leaders as to operations needs Provide daily support to our Patient Care Coordinators Onboard new Team Members Understand State licensure protocols for team members and Tax purposes Training and communicating new initiatives, medication, and processes. Meeting and communicating with Upper Management on company needs Answering incoming calls; taking messages and redirecting calls as required through Ringcentral Required KSA?s Minimum of an Associates Degree with experience in Medical Business, Management, Sales or Communications Minimum 2 yrs operating on an Electronic Health Record (EHR/EMR) system 2 years in Payroll management Candidates will need to have excellent communication (both written & verbal), organizational abilities and time management skills. Ability to liaison with internal and external stakeholders, The ability to work independently Candidates are expected to have an exemplary work ethic, be well-presented in a physical and virtual work environment and maintain a high sense of professionalism at all times.