Operations Associate

Job Summary:We are hiring Care Logistics Specialists to execute precise, repeatable workflows in a high-accountability warehouse environment. This role is responsible for the accurate assembly, kitting, and handling of products that directly support in-home care delivery.This is not a general warehouse role. Success in this position requires strong attention to detail, strict adherence to standard operating procedures (SOPs), and a commitment to quality, compliance, and reliability.What You’ll DoExecute assembly and kitting workflows with a high degree of accuracy and consistencyFollow detailed standard operating procedures (SOPs) and work instructions without deviationMeet defined service level agreements (SLAs) for speed, accuracy, and throughputPerform quality checks to ensure all orders meet compliance and operational standardsMaintain organized, clean, and compliant workstationsAccurately handle inventory, materials, and documentationEscalate discrepancies, defects, or process issues immediatelySupport continuous improvement of workflows and operational processesWhat This Role RequiresAbility to follow multi-step written and verbal instructions with precisionStrong attention to detail and commitment to error-free executionConsistent adherence to compliance, safety, and regulatory standardsHigh reliability: attendance and punctuality are criticalAbility to work in a structured, process-driven environmentComfort working at a steady, efficient pace for extended periodsAbility to work independently while maintaining team alignmentPerformance ExpectationsSuccess in this role is defined by:High accuracy in assembly, kitting, and order fulfillmentConsistent achievement of productivity and SLA targetsStrict adherence to SOPs, compliance standards, and safety protocolsProfessional conduct and positive contribution to team environmentThis Role Is NOT a Fit If You:Struggle with attendance or punctualityPrefer unstructured or loosely managed work environmentsRely on frequent phone use during working hoursHave difficulty following detailed instructions or standardized processesAre not comfortable being held accountable to performance and quality standardsWhy JoinWork in a high-performance, process-driven environmentBe part of a team that directly supports care delivery and operational excellenceClear expectations, structured workflows, and opportunities for growthOpportunity to advance into senior and supervisory roles based on performanceWe hire individuals who take pride in doing things the right way, every time. If you are detail-oriented, reliable, and committed to high standards, this is a strong fit. If not, this role will not be a match.