Automotive Service Manager - BMW

Join the award-winning team at Passport BMW in Suitland, Maryland, one of the Washington Metro area’s premier luxury automotive destinations. Backed by Passport Auto Group and the world-renowned BMW brand, we deliver an ownership experience second to none—and we’re looking for a leader who shares that passion. We are seeking an exceptional BMW Service Manager who will provide the ultimate premium customer experience. In this key leadership role, you will: Ensure every client receives the exceptional, white-glove service that defines both Passport BMW and the BMW ownership experience Lead, train, motivate, and coach a high-performing service team Oversee all service operations and transactions while maintaining the highest levels of quality, efficiency, and professionalism Ensure all maintenance and repairs are completed in full accordance with BMW factory guidelines and specifications Who We’re Looking For The ideal candidate is a sales-driven, customer-focused professional with a relentless work ethic and an unwavering commitment to excellence. A minimum of 5 years of experience managing a franchise automobile dealership, preferably high line, is required. Benefits for Full-Time Team Members: Pay starts at $150,000 per year Health, dental, and vision insurance options (Single, Single +1, and Family plans) Paid Time Off and company-recognized holidays 401(k) retirement plan Disability insurance If you’re ready to lead a top-tier service department at one of the region’s most respected BMW centers, then we want to hear from you. About us Passport Auto Group is a family-owned, fast-growing dealership group serving the Washington, DC metro area for over 30 years. Our organization combines the stability of an established company with the innovation and momentum of a modern automotive group, offering employees a supportive environment, continuous training, and opportunities to advance across our dealerships. We take pride in our community presence, our high-volume operations, and our dedication to delivering an outstanding experience for both customers and team members.