Technical Support Engineer

We're hiring on behalf of a Haystack partner!The Role Maintain and execute a network of simulators and modeling capabilities for military training. Perform day-to-day operational checks and preventative maintenance on simulation systems. Support training in live, virtual, and constructive environments. Develop configuration management processes for geographically separated systems. Operate virtual environments to facilitate large-scale training exercises. Identify and track deficiencies to improve system functionality.What You'll Need Experience with complex networked distributed systems and Microsoft Windows/Linux OS. Ability to troubleshoot and resolve basic network and operating system issues. Experience supporting and collaborating with DoD operational personnel. Ability to create technical documentation and travel up to 50% of the time. TS/SCI clearance and Security+ Certification. Bachelor's degree and 1+ years of Tier 1 Technical Support experience, or 5+ years equivalent experience.What's On Offer Opportunity to support elite warfighters and gain experience in simulation systems. Work within an Agile Scrum team with daily communication requirements. Growth opportunities and areas for innovation within the program. Comprehensive benefits package including health, retirement, and professional development.Apply via Haystack today!