Technical Product Manager

Role: Technical Product manager with lending / finance backgroundYears of Experience: 15+ yearsLocation- Onsite in Dallas, TX NOTE: Look for candidates with overall 15+yrs of experience including Loan Origination experience.Your responsibilities in this role will include:Owns the working backwards document and vision for feature releasesIdentifies gaps and charters new platform capabilities as requiredMakes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform productParticipates with the business in customer research to inform platform product feature needsContributes near-term input (quarterly) for the platform product portfolio and roadmapMakes trade-off decisions on platform product featuresUses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requestsExhibits expertise within platform feature area and coordinates with interdependent teamsDigests business customer requirements (user stories, use cases) and platform requirements for a platform feature setHas visibility into the design of the user experienceDetermines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as neededContinuously monitors feature development at the feature levelReviews product demo with the development team against acceptance criteria for the feature setPrepares launches and monitors platform performances, adoption, and operational health for feature setsIdentifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadershipSupports and participates in post-launch reviews and ensures feedback is reincorporated into the featureWorks with internal teams and customer service to identify, classify, and prioritize feature-level customer issuesDevelops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor themIndependently identifies and researches anomalous performance; escalates findings to relevant stakeholdersCoordinates internal forums to collect and identify feature-level development opportunitiesOwns and manages product documentation; enables self-service support and/or works to reduce overheadIdentifies feature risks from business and customer feedback and in-depth analysis of operational performance; shares with senior leadershipEstablishes a network within the organization; begins to build internal and external networksMentoring all team membersJOB SPECIFIC EXPERIENCESTake the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems supporting your platform products. This includes the business requirements and associated use cases, customer's experience, customer back office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.Understands and can explain the business context and the associated customer use casesProficient at grooming user stories, setting entrance/exit criteria and prioritizing a platform product backlogUnderstands the technologies supporting the platform product and are able to hold your own in debates with other Various group leaders, PMTs, TPMs, SDEs, and SPMsRecognize discordant views and take part in constructive dialog to resolve themVerbal and written communication is clear and conciseImprove team processes that accelerate delivery, drive innovation, lower costs, and improve quality