Senior Application Support Engineer

We have open role for " Application Support Engineer " for one our direct clients Interested candidates please share your resume to sneha@zilliontechnologies.comJob title: Application Support Engineer (L1/L2 – Support)Location: Hybrid, McLean, VADuration: Full-timeExperience: 10+ yearsRequired Skills & Experience10 years of experience in Application Support / Production Support (L1/L2)Hands-on experience with:MS Dynamics CRM (or similar CRM platforms)IBM BPA / workflow systems (or equivalent BPM tools)Document/Record Management systems (e.g., RightFax, Feith or similar)Strong troubleshooting skills across application, middleware, and basic infrastructure layersExperience with patching, vulnerability remediation, and release supportFamiliarity with incident management tools (ServiceNow, Jira, etc.)Understanding of BCP/DR processesPreferred QualificationsExposure to both cloud and on-prem environmentsBasic knowledge of SQL, APIs, and integrationsExperience working in 24×7 support environments