ServiceNow Developer

Position: ServiceNow DeveloperLocation: RemoteDuration: Long termJob Description:Years of experience:· 10 years of experience architecting ServiceNow solutions· 10 years in Agile developmentEducation:· Bachelor’s degreeCertification(s):· ServiceNow CAD Certification, CIS CertificationSkillset:· ServiceNow: Knowledge of ServiceNow architecture principles, experience delivering large-scale federal projects on the ServiceNow platform, ability to· communicate recommended practices and guidance to customers and project teams.· Agile development: Analysis, requirements gathering, development, testing, quality assurance, change management, operations and maintenance support.· Service Portal development.· Production support/maintenance work, for eg. Upgrade and Clone support· Requirements analysis, gap analysis, create stories, create use cases.· Experience with: ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB· Support of integration points to/from ServiceNow (SailPoint, JIRA, UpStart)· Workspace configuration support. (Service Operations Workspace)· Experience with dashboards and reporting· Virtual Agent/Agent Chat· Performance Analytics· Rest API