Program Manager/Consultant

Job Title: Program Manager - Order to Cash Project Location: Federal Prison Industries Inc. (FPI) Headquarters, Washington, DC Schedule: Bi-weekly meetings, 16 hours/week for a one-year term JOB OVERVIEW: The Program Manager will lead the comprehensive "Order to Cash" project, aiming to revolutionize FPI's operational efficiency, billing accuracy, customer satisfaction, and profitability through a profound transformation in the order-to-cash process. This role requires orchestration of the entire spectrum from customer order placement to payment collection, ensuring a streamlined and efficient workflow. PRIMARY DUTIES AND RESPONSIBILITIES: Project Planning and Management:Develop an intricate work breakdown structure (WBS). Define timelines, milestones, and allocate resources strategically. Formulate risk assessment and mitigation strategies. Oversee a robust communication and change management plan. Implementation Leadership:Lead the FPI team in system configuration, SAP S4/Hana modifications, and Salesforce integration. Plan data migration and conduct user training and parallel testing for operational efficiency. Transition and Support:Ensure a seamless transition during the "Go-Live" phase and monitor post-implementation. Promptly address arising issues and identify opportunities for enhancement. KPIs and Evaluation:Develop key performance indicators (KPIs) and establish benchmarks for performance tracking. Conduct a comprehensive evaluation post-project completion and recommend process enhancements. SPECIAL QUALIFICATIONS: Experience:Proven track record in successfully managing large-scale transformational projects, particularly in the order-to-cash domain, integration complexities, and data migration. Education:Bachelor’s degree in business administration, project management, or related fields. Master’s degree preferred. Certification:Certifications in project management methodologies such as PMP are advantageous. Professionalism:Excellent communication, collaboration, and management skills are crucial to ensuring successful collaboration between IT professionals, business users, and relevant stakeholders. Job Types: Part-time, Full-time Expected hours: 16 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person