Inside Sales Representative

Inside Sales Representative (Cybersecurity & IT Solutions)Are you a detail-oriented, numbers-driven sales professional who thrives in a fast-paced, high-performance environment?Our client is an engineering-led digital transformation firm specializing in cybersecurity, IT infrastructure, and mission-critical solutions across Federal Civilian, Higher Education, and SLED markets. This is an opportunity to join a team that partners with leading technology providers to deliver secure, high-impact environments where failure is not an option.The RoleAs an Inside Sales Representative (ISR), you will be a key driver of revenue across both technology resell and engineering services. This role blends renewals management, quoting, account support, and outbound prospecting—ideal for someone who is both operationally sharp and commercially minded.You’ll work closely with field sales, operations, and finance teams while managing and growing an existing client portfolio.What You’ll DoRevenue & RenewalsOwn and manage subscription, licensing, and contract renewalsMaintain high retention rates through proactive client engagementQuoting & Order ManagementBuild accurate quotes aligned to vendor configurations and pricingProcess orders and coordinate with internal teams to ensure deliveryAccount GrowthIdentify upsell and cross-sell opportunities (cybersecurity, infrastructure, managed services)Serve as a key point of contact for client needs and service upgradesSales Support & Pipeline DevelopmentPartner with field sales on strategic accountsGenerate leads and support broader sales initiativesOutbound ProspectingExecute targeted email campaignsMonitor federal procurement channels (SAM.gov, GovWin) for opportunitiesBuild and maintain a qualified pipelineCRM & Data ManagementMaintain accurate records in CRM/ERP systems (e.g., HubSpot, NetSuite)Track performance metrics and identify growth opportunitiesWhat Success Looks Like90%+ renewal retention rateHigh accuracy and speed in quoting and order processingConsistent pipeline generation from outbound effortsStrong CRM discipline and data integrityWhat You Bring2+ years of inside sales, sales support, or renewals experience in IT, cybersecurity, or infrastructureStrong attention to detail and comfort working with pricing, contracts, and dataAbility to manage multiple priorities in a fast-paced environmentExcellent communication skillsPreferred:Experience with Palo Alto, Cisco, or similar ecosystemsExposure to federal or SLED procurement (SAM.gov, GovWin)Familiarity with managed services or engineering delivery modelsWhat’s OfferedCompetitive base + performance incentivesHealth, dental, and vision coverage401(k) with matchPTO + holidaysOngoing training and certification supportWork EnvironmentFull-timeIn-office with flexibilityHow to ApplyIf you’re looking to grow your career in cybersecurity sales and digital infrastructure, apply directly or message stephanie@reddagroup.com for a confidential conversation.