Tool Design Engineer

Job DescriptionMust Have Technical/Functional SkillsIvanti Subject Matter ExpertRoles & ResponsibilitiesPlatform Design & Configuration: Designing, building and to align with ITIL processes and business requirements.Workflow Automation: Developing and enhancing automated workflows for efficiency (e.g., Service Request, Incident, Change Management).Integrations: Connecting Ivanti with other IT systems (CMDB, Asset Management) for seamless data flow and comprehensive insights.Security & Access Management: Managing user roles, permissions, and access rights within the platform.Technical Support: Providing advanced support and troubleshooting for Ivanti-related issues.Documentation: Maintaining clear documentation for configurations, processes, and upgrades.Stakeholder Collaboration: Partnering with IT teams, Service Desk, and business units to gather requirements and ensure solutions meet needsSalary Range-$100,000-$120,000 a yearTCS Employee Benefits SummaryDiscretionary Annual Incentive.Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.Family Support: Maternal & Parental Leaves.Insurance Options: Auto & Home Insurance, Identity Theft Protection.Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.Time Off: Vacation, Time Off, Sick Leave & Holidays.Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.