Sales Development Representative

About MS SHIFTMS SHIFT is a leading enterprise SaaS platform serving over 1,500 hotels, resorts, casinos, and enterprise properties worldwide. Since 2005, we have helped organizations improve security, operations, incident reporting, guest services, lost & found, and workforce management through innovative cloud technology.We are looking for an energetic, highly motivated Sales Development Representative who enjoys speaking with people, generating new opportunities, and becoming part of a fast-growing technology company.Position SummaryAs a Sales Development Representative, you will be responsible for identifying prospective customers, making outbound calls and emails, qualifying leads, scheduling software demonstrations, and supporting the sales team in building a strong pipeline.This is an excellent opportunity for someone who enjoys sales, is goal-oriented, and wants to grow into an Account Executive or Enterprise Sales role.ResponsibilitiesGenerate qualified sales opportunities through outbound prospecting.Cold call hotels, resorts, casinos, and enterprise organizations.Research decision makers using LinkedIn, Salesforce, ZoomInfo, and other tools.Send personalized email campaigns and follow-up communications.Qualify inbound and outbound leads.Schedule product demonstrations for Account Executives.Maintain accurate CRM records.Meet daily activity goals for calls, emails, and meetings booked.Work closely with Marketing and Customer Success teams.Attend weekly sales meetings and training sessions.Learn MS SHIFT products and communicate value effectively.Daily Expectations80–120 outbound calls40–60 personalized emailsLinkedIn outreachCRM updatesFollow-up with existing prospectsBook qualified software demonstrationsMaintain a healthy sales pipelineQualifications1–3 years of SDR, BDR, inside sales, or hospitality sales experience preferred.Strong communication and interpersonal skills.Comfortable making outbound cold calls.Excellent organizational skills.Self-motivated and competitive.Ability to handle rejection professionally.Experience using CRM systems (Salesforce preferred).Microsoft Office and Google Workspace proficiency.Hospitality technology experience is a plus but not required.Preferred ExperienceSaaS salesHospitality industryHotel technologySecurity technologyEnterprise softwareB2B salesCompensationCompetitive base salaryUncapped commission planMonthly performance bonusesCareer advancement opportunitiesBenefitsMedical, Dental & Vision InsurancePaid Time Off (PTO)Paid Holidays401(k) (if applicable)Ongoing sales trainingProfessional developmentModern office environmentCompany events and team activitiesSuccess Looks LikeWithin your first 90 days, you will:Become proficient with the MS SHIFT platform.Consistently achieve outbound activity goals.Build a strong pipeline of qualified opportunities.Schedule high-quality software demonstrations.Collaborate effectively with Account Executives and management.Contribute to the company's revenue growth.Why Join MS SHIFT?Work for an established SaaS company trusted by 1,500+ hospitality and enterprise properties worldwide.Sell an innovative platform with real customer impact.Clear career path to Account Executive and Sales Leadership.Supportive leadership and collaborative culture.Opportunity to grow with a rapidly expanding technology company.MS SHIFT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.