Credit Supervisor

Job Description Description:Credit & Collections SupervisorPuyallup, WA$81,000 to $97,000 / Annually (Depending on experience)Full-Time - Monday through Friday, Office HoursHybrid In-Office/Work-From-Home Schedule Option after TrainingConsidering making an application for this job Check all the details in this job description, and then click on Apply.Who We AreHoney Bucket, a division of Northwest Cascade, is a leading provider of portable sanitation and site services across seven states. With over 750 employees, we pride ourselves on delivering safe, reliable solutions while creating real opportunities for our people.Why This Role MattersThis is not a back-office collections role. You’ll play a key role in how we run the business.You’ll partner directly with Operations and Sales to improve cash flow, reduce risk, and build processes that actually work in the real world. Success means understanding the business—not just enforcing policy—and driving improvements that stick.What Success Looks Like• Efficient, scalable collections processes• Strong partnerships with Operations and Sales• Clear visibility into AR performance and risk• A team that is accountable, developing, and improving• Process improvements that are implemented—not just discussedWhat You’ll DoLead & Develop Your Team• Supervise, coach, and develop credit & collections staff• Set priorities, manage workloads, and drive accountability• Provide ongoing feedback, training, and performance managementOwn Credit & Collections• Oversee collections to drive timely payment and reduce risk• Handle escalated accounts, disputes, and high-risk situations• Review credit applications, limits, and terms• Monitor aging, performance metrics, and cash application accuracyPartner Across the Business• Work closely with Operations and Sales to solve issues and support the business• Influence adoption of best practices through collaboration—not enforcement• Partner with Accounting and IT to improve systems, reporting, and workflowsDrive Process & Systems Improvements• Identify inefficiencies and lead practical, scalable improvements• Leverage ERP systems and data to improve performance• Build business cases and work cross-functionally to implement changeRequirements:What We’re Looking For• Strong knowledge of AR, credit risk, and collections best practices• Experience leading or developing a team• Ability to implement change—not just identify it• Comfortable in a fast-paced, high-accountability environment• Strong collaboration skills and ability to influence without authority• Technical mindset with experience using ERP systems and Excel• Ability to partner with IT and leverage systems to improve processes• Hands-on leader who takes ownership and gets things doneQualifications• 3–5 years of leading credit, collections, and AR• Prior supervisory or lead experience preferred• Degree in Accounting, Finance, Business, or equivalent experienceWhy Join UsWe’re a hardworking, no-nonsense team that values accountability, collaboration, and results. We move fast, solve problems, and expect leaders to own their outcomes. xaygatp • Employer-paid medical, dental, and vision (family coverage available)• 401(k) with company match• Paid time off• Tuition reimbursement & development programs• Performance bonuses and shareholder opportunityEqual Opportunity EmployerWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status