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Managing Program Coordinator I-Substitute Coordination Services
Albany, NYMarch 28th, 2026
LOCATION: Management Services - 900 Watervliet-Shaker Road BASIC FUNCTION:The Managing Program Coordinator I (Substitute Coordination Service) ensures the timely placement of qualified substitutes within various Capital Region school districts. The duties involve the management of processes and procedures for a BOCES program in accordance with laws, policies, procedures and regulations of the BOCES as well as associated school districts. Employees in this class assist the service by expediting, coordinating and interpreting to staff policies and procedures. Incumbent will be responsible for implementing service-related policies, personnel methods and procedures to staff, and for training and supervising employees in their work including technical systems and software. The work is performed under the general direction of the Director of Management and Administrative Services in collaboration with the Director of Human Resources (BOCES), permitting the employee some leeway for the exercise of independent judgment. Does related work as required.RESPONSIBILITIES:Manages and maintains a variety of records for the purpose of ensuring accuracy of program files and complying with BOCES, school district, federal and state regulations.Is responsible for effectively dealing with personnel problems in such areas as recruiting, staffing assignments, selection and placement of employees.Reviews applications for the purpose of validating qualifications and completes reference checks for those applications.Is responsible for planning and administering in-service training programs for staff, in-office methods and procedures and technical systems and software.Monitors the employee substitute management system for the purpose of ensuring system functionality.Confers with department head on departmental policy and operation.Performs related work as necessary.Assists in the preparation of budget by compiling necessary information.Orients and trains new employees.Thorough knowledge of principles and practices of office management, including a knowledge of personnel methods and procedures, organization, reporting and communications, and supervisory principles and techniques.Thorough knowledge of record keeping of all matters pertinent to employment.Good knowledge of school district, federal and state regulations as it pertains to maintaining substitute files.Good knowledge of effectively dealing with personnel problems in such areas as staffing assignments, selection and placement of employees.Ability to train and supervise employees in office methods, procedures and technical systems and software.Ability to implement and enforce rules, regulations, policies and procedures.Ability to get along well with subordinates and others and to secure their cooperation.Physical condition commensurate with the demands of the position.SALARY: BOCES employee salary commensurate with experience and in accordance with contract language.
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