Banquet Captain and Server – Thirty Nine Enterprises, LLC | Apply by May 1, 2026

Position SummaryThirty Nine Enterprises, LLC is a subsidiary of First Americans Museum with the goal of driving First American Museum’s mission within food and beverage services.The Banquet Captain is a lead position responsible for overseeing the execution of catered events, including setup, service, and breakdown. This role ensures that all service staff are trained, prepared, and aligned with expectations for the event. The Banquet Captain acts as the point of contact for front of house during events and works closely with the Events Manager, Culinary Team, and supports the Thirty Nine Events Departments to deliver a high-quality guest experience.The Banquet Captain supports both event operations and restaurant service. When not assigned to events, this role functions as a Server in 39 Restaurant. As a Server the Banquet Captain is responsible for ensuring customers have an excellent impression of 39 Restaurant from the server effectively waiting on guests, presenting themselves with a kind and welcoming demeanor, exercising high attention to detail and accuracy, being efficient and an excellent team player.Duties And ResponsibilitiesKey ResponsibilitiesLead setup and breakdown of catering events according to BEO instructions and event layouts.Supervise banquet servers, bartenders, and support staff during events.Ensure all service standards are followed: table settings, buffet layouts, timing, and professionalism.Coordinate with the kitchen to ensure proper timing and delivery of food.Address guest concerns promptly and with professionalism, escalating issues as needed.Ensure cleanliness, organization, and readiness of all service areas before guest arrival.Assign & monitor side work before, during, and after events.Ensure all staff follow safety, sanitation, and uniform guidelines.Complete post-event breakdown, cleaning, and inventory of front of house event supplies.Provide feedback to the Events Manager on team performance and event execution.Provides outstanding customer service to create a welcoming atmosphereGreet guests promptly and courteouslyMaintains server stations and to go stations, before, during and after shift to ensure proper set-up and cleanliness.Keep tables, dining areas, and service stations clean and organized throughout the shift.Ensures guest satisfaction throughout the meal service, including drink refills, bar orders, pre-bussing and removal of empty plates.Follow all safety and sanitation policies and procedures to ensure a clean and safe dining environment.Collaborate with other restaurant servers and kitchen/bar staff for seamless service and timely order delivery.Manage complaints or problems with a positive attitude alongside management.Process payments accurately via cash, credit card, or other methods, and issue receipts. This will be done with Cash bars and host bars must have tally marks. All sheets are provided by management.Restock and prepare dining areas for the next shift or service.Abide by all state, federal regulations and ABLE liquor law policies pertaining to serving alcoholic beverages to minors and intoxicated guests.Participate in team meetings and training sessions to stay informed about new menu items or procedures. This would include Monday weekly banquet event meeting and Wednesday staff meeting.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Qualifications & RequirementsPrevious banquet or catering experience in a supervisory or lead server role required.Strong leadership, organizational, and communication skills.Ability to lift 30+ lbs. and remain on feet for long periods.Detail-oriented with a strong understanding of event timing and guest service.Professional appearance and demeanor; calm under pressure.Availability to work evenings, weekends, and holidays as needed.Desired TraitsA hands-on team player who thrives in a dynamic, guest-centered environment.A calm and confident leader with a natural ability to problem-solve under pressure.A hospitality-driven mindset with pride in service, presentation, and team accountability.Proactive, dependable, and adaptable to evolving needs and schedules.Standards of Conduct & ExpectationsAll employees of Thirty Nine Enterprises, LLC are expected to:Uphold the values and mission of the First Americans Museum.Follow all organizational policies, uniform standards, and communication procedures.Represent the organization in a professional manner when interacting with clients, guests, and vendors.Participate in team meetings and contribute to a collaborative, respectful workplaceSchedule & CompensationSchedule will vary depending on shifts and need of each event.This position requires a flexible schedule with evening, weekend, and holiday availability.Compensation is based on experience and qualifications and will be discussed during the hiring process.SupervisionThe Banquet Captain and Server reports to the Events Manager with supervision from Event & Catering Coordinator, Front of House Manager and Assistant Manager of RestaurantGuidelinesThe Banquet Captain position will need to adhere to the policies and ethics of Thirty Nine Enterprises, LLC at all times. He or she wears the Thirty Nine branded uniforms as assigned per policy and asks for assistance on any matters or answers to any questions not covered by this job description.ServiceManages difficult or emotional customer situations. Responds promptly to customer needs. Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments.Quality ManagementLooks for ways to improve and promote quality. Demonstrates accuracy and thoroughness.EthicsTreats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.JudgementDisplays willingness to make decisions. Exhibits sound and accurate judgment. Supports and explains reasoning for decisions. Includes appropriate people in decision-making process. Makes timely decisions.Planning/OrganizingPrioritizes events & catering work activities. Uses time efficiently. Plans for additional resources. Sets goals and objectives. Develops realistic action plans.We Are Thirty Nine Enterprises, LLCOne Place, Many NationsIn one place, visitors experience the collective histories of 39 distinctive First American Nations in Oklahoma today. First Americans Museum shares the cultural diversity, history, and contributions of the First Americans.Thirty Nine Enterprises Land and Peoples AcknowledgementThirty Nine Enterprises, LLC honors the ancestors who lived here before it was Oklahoma.We honor the indigenous people who inhabited these lands before the United States was established. They include the Apache, Caddo, Tonkawa, and Wichita. We also honor those tribes who have a historical relationship to this region, including the Comanche, Kiowa, Osage and Quapaw. We acknowledge the Muscogee (Creek) and Seminole who were once assigned the land upon which FAM resides.Today, 39 distinct tribal nations reside in Oklahoma. We are as diverse culturally and linguistically as the nations on the European continent.We are not in Oklahoma by choice. Many of our peoples were forcibly removed and relocated from the far reaches of the contiguous United States. After nearly 200 years, our histories and cultural lifeways are now interwoven into this landscape.The Choctaw people call this land Okla Homma. Okla Homma means “red people”, the place we now call home.Our National StoryOnly a few tribal Nations were indigenous to what is now the State of Oklahoma. All others were removed from homelands across the contiguous U.S. to Indian Territory. In 1907 Oklahoma became the 46th state to enter the union. The state’s name comes from two Choctaw words “Okla” and “Homma” meaning Red People.Our MissionTo serve as a dynamic center promoting awareness and educating the broader public about the unique cultures, diversity, history, contributions, and resilience of the First American Nations in Oklahoma today.Our Core ValuesRESPECTAcknowledge and celebrate the worth of all peoples.RECIPROCITYPromotes the mutual exchange of knowledge, ideas, and perspectives.RELATIONSHIPSStrengthen connections with our local, regional, and global communities.RESPONSIBILITYEducate the broader public and foster truth-telling.Physical RequirementsDexterity enough to use a keyboard and telephone; occasional lifting, carrying, pushing, and pulling up to 50 pounds; may be subject to extended periods of walking, standing, sitting, reaching, balancing, bending, kneeling, handling, feeling, climbing, and twisting; and vision, speech, and hearing sufficient to perform the essential tasks. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must have complete knowledge of P.O.S. and manual systems. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equal Opportunity EmployerThirty Nine Enterprises, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Careers Application - Banquet Captain and Server | Thirty Nine Enterprises, LLCNameThis field is for validation purposes and should be left unchanged. Name* Mr.Mrs.MissMs.Dr.Prof.Rev. Prefix First Last Phone Email* Address* Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country Available Positions* Banquet Captain and Server Have you ever worked at FAM before? YesNo Do you have family members currently working at FAM? If so, please list their names(s) YesNo List name(s) Step 2: Please upload your cover letter (PDF Only)*Drop files here orAccepted file types: pdf, Max. file size: 300 MB.Step 3: Please upload your resumé (PDF Only)*Drop files here orAccepted file types: pdf, Max. file size: 300 MB.Step 4: Please upload 4 references with contact information*Drop files here orAccepted file types: pdf, Max. file size: 300 MB.