Customer Relations Representative

About The Agency Sean brings over 20 years of experience in the insurance industry and has proudly served as a State Farm Agent and business owner for more than 15 years. Supported by a dedicated team of nine, Sean's agency is committed to delivering exceptional service and fostering a positive workplace environment.BenefitsLicense reimbursement 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Role Description As a Customer Relations Representative - State Farm Agent Team Member with Sean Brumelle, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.ResponsibilitiesManage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction.QualificationsStrong communication and problem‐solving skills. Experience in customer service preferred. Ability to handle high‐stress situations calmly. Compensation $55,000.00 - $80,000.00 per year Mission & Services My Team's Mission Is to Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We are located in Grand Junction, CO and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.