Software Engineer (Telephony) - Remote work | REF#297769

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.Software Engineer (Telephony) at BairesDevAs a Software Engineer specializing in Telephony, you will design and maintain the critical communication infrastructure that powers modern contact centers. You will ensure high availability and seamless voice connectivity by integrating advanced CCaaS platforms with core networking protocols.What You'll Do Architect and manage scalable telephony environments. Implement and optimize enterprise-grade CCaaS solutions to support mission-critical communications. Design and deploy intelligent IVR systems and sophisticated call routing logic to enhance user experiences. Configure and secure Session Border Controllers (SBC) to ensure robust and resilient network performance. Collaborate with cross-functional teams to modernize communication platforms and integrate emerging voice technologies. Monitor system health and troubleshoot complex connectivity issues to maintain zero-downtime service levels.What We Are Looking For 5+ years of experience in Software Engineering with a focus on telephony infrastructure. Proven expertise in managing and optimizing SIP, VoIP, and WebRTC protocols. Extensive experience with major CCaaS platforms such as Genesys, NICE, Five9, or Twilio. Strong background in designing IVR flows and intelligent call routing logic. Proficiency in configuring and maintaining Session Border Controllers (SBC). Advanced proficiency in English.How we do make your work (and your life) easier: 100% remote work (from anywhere). Excellent compensation in USD or your local currency if preferred Hardware and software setup for you to work from home. Flexible hours: create your own schedule. Paid parental leaves, vacations, and national holidays. Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent. Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.Join a global team where your unique talents can truly thrive and make a significant impact!Apply now!#BD-PRIO-2026