Lead Guide

embarc is where community, craft, and culture come together. We take pride in the diversity of California cannabis and our communities. We never compromise on quality and always provide products at the fairest prices possible. embarc cannabis dispensary is a go-to source for curated products from premium cultivators throughout California. Responsibilities : Opening Procedures Troubleshooting Treez Getting change for the floor/ADVANCED Cash Handling/troubleshooting Correctly perform refunds Comfortable with compliance knowledge Delegating the sales floor Being a resource for other guides Handling customer complaints and appropriately delegating to management when necessary Ensuring registers are on the floor and ready for guides Store organization & cleanliness (inside & out) General awareness of store operations Ability to set an example and effectively lead sales floor Communicate and coordinate with sales floor manager effectively Keep customer wait times at acceptable levels Ensure sales transactional efficiency Work well under pressure with minimal supervision Effectively communicate pre-shift to everyone on shift, for each shift. Set an example for model guide behavior and attitude on the sales floor Knowledge & adherence to policies, procedures, & goals of Embarc- Live our Mission! Requirements : Show initiative/Knows what needs to be done Above average attendance record (99% on-time) Consistency with cash handling (99% accuracy) Ability to maintain positive influence on sales floor through adversity Must be able to work AM and PM shifts, weekends, and holidays