Senior Information Technology Manager

Senior Manager, IT DevelopmentHybridJoin a mission-driven healthcare technology organization dedicated to transforming how healthcare services are delivered through innovative digital solutions. This leadership role is responsible for driving application strategy, software delivery excellence, operational stability, and team development across a complex enterprise technology landscape.The ideal candidate is a proven technology leader with experience managing application development and support teams, delivering enterprise-scale solutions, and partnering with business stakeholders to improve customer and operational outcomes.ResponsibilitiesIn this role, you will: Manage staffing, including recruiting and hiring new team members as needed, based on assessments of the talent of the existing team’s talent and the labor needsBe responsible for overall implementation of departmental goals and objectivesManage control of activities such as systems design and analysis, applications and systems programming, database management, network systems, telecommunications, and data processing operationsBe responsible for building and growing talent; support your team through encouragement and by exampleImplement strategic direction for the project, business unit or function as part of senior management teamOwns end-to-end delivery status, ensuring transparency, accountability, and timely updates across stakeholders Collaborates closely with external vendors, as well as internal product and engineering leads to coordinate and manage delivery when third-party solutions are part of the implementationCollaborate with Product and Engineering Leads to scope, prioritize, and sequence workRemove blockers and ensure delivery stays aligned with roadmaps and business outcomesMonitor KPIs and delivery metrics; recommend adjustments as needed QualificationsYour Knowledge and Experience Requires a bachelor's degree or equivalent experienceRequires at least 10-year prior relevant experience, including 4 years of management experienceRequires strong understanding of Agile delivery models and backlog management Requires ability to manage multiple complex workstreams and successfully interact with all levels of managementRequires understanding of advanced management approaches such as scheduling for internal & external resources, prioritizing across competing requests, budget management and oversight, coaching & mentoring direct reports, risk management, and delegationRequires excellent verbal / written communication, collaboration, analytical and presentation skillsDesired experience with AI/ML concepts and toolsDesired expertise in best-practices process improvement or project management processesPreferred healthcare experience in enrollment, billing & paymentBrooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.