Director, Revenue Performance

The Director, Revenue Performance will own the enterprise revenue strategy and portfolio performance trends and insights for the Luxury, Lifestyle and Managed hotel portfolio in AMER. This role serves as the champion of all IHG Revenue Management ways of working, tools, and systems for the managed hotel estate. The Director will take a proactive approach to identifying trends and opportunities to optimize revenue generation and enhance the effectiveness of IHG’s revenue platforms. This position is supported by the Revenue Enablement team and collaborates closely with cross-functional stakeholders to deliver best-in-class revenue performance.The Director will drive the development, implementation and operation of both strategic and tactical programs designed to enhance revenue management services penetration and deliver significant competitive advantage for the Company. Incumbent will be responsible for the performance and business trend analysis, process evaluation, budgeting, field-level training, and deployment of Company resources to achieve strategic objectives.Your day to day Strategic Leadership:Define and execute the enterprise revenue strategy for LLM AMER, ensuring alignment with global objectives and market dynamics.Drive portfolio-level performance analysis to identify growth opportunities and mitigate risks.Revenue Management Excellence:Act as the subject matter expert and advocate for IHG Revenue Management methodologies, tools, and systems across the managed estate.Ensure consistent adoption of best practices and compliance with IHG standards.Direct business requirements design for RM within GRS and plan for RM capabilities to align with GRSDirect cross-functional teams to support other business functions and the hotels on Revenue Management.Performance Insights & Optimization:Monitor and analyze revenue performance trends, providing actionable insights to improve profitability and market share.Leverage data-driven decision-making to identify emerging opportunities and implement innovative solutions.Collaboration & Enablement:Partner with Revenue Enablement and other commercial teams to deliver training, support, and continuous improvement initiatives.Influence stakeholders at all levels to drive engagement and accountability for revenue performance.What We Need From You12+ years progressive work-related experience in the hospitality industry, with RMH, sales or multi-unit hotel management experience desired. At least 5 years of experience managing teams and leading significant complex projects desired. Demonstrated ability to lead and develop teams. Demonstrated experience in the operational aspect of Revenue Management.Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated experience with industry and market trends as they relate to revenue opportunities, and demonstrated ability to drive revenue. Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. Demonstrated experience in industry training, including preparation, implementation and delivery of training programs. Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions. Demonstrated problem solving and time management skills. Demonstrated ability to identify actions to improve hotel performance and develop an action plan tailored to an individual hotel/account’s needs and sophistication. Demonstrated attention to detail and ability to manage multiple tasks/clients required. Demonstrate project management experience in organizing, planning and executing large-scale technically complex projects from conception through implementation.Travel – 20%Location – Atlanta, GA: Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.The salary range for this role is $138,000.00 to $195,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.Important information:The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.If you require reasonable accommodation during the application process, please click here.IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.