Maintenance Communications Technician
divh2Maintenance Communications Technician/h2pAntietam Broadband is seeking an experienced and motivated Maintenance Communications Technician to support the installation, maintenance, repair, and troubleshooting of our broadband, CATV, and fiber-optic systems. This role supports both residential and commercial customers while helping maintain and expand our network infrastructure./ppThe ideal candidate is technically skilled, customer-focused, safety-conscious, and eager to grow within an award-winning organization that values teamwork, innovation, and community involvement./ppTitle: Maintenance Communications Technician/ppLocation: Office located in Hagerstown, MD/ppFull-Time/Part Time: Full-Time/ppSchedule: TuesdaySaturday with on-call rotation/ppRate: $24 - $28/hr. (based on experience)/ppPrimary Responsibilities Include:/pulliInstall, maintain, troubleshoot, and repair broadband, CATV, and fiber-optic systems./liliPerform preventive and corrective maintenance on the BB/CATV and HFC plant./liliTroubleshoot system outages and individual customer service issues./liliInstall and maintain fiber drops, interior fiber wiring, ONTs, and customer equipment./liliPerform fiber splicing (fusion and ribbon) for new construction, maintenance, restoration, and customer activation (aerial and underground)./liliConduct forward and return path testing, system balancing, and power supply maintenance./liliSupport service technicians and assist with escalated technical issues./liliAssist with new construction projects including fiber placement, terminal installation, and cutover activities./liliEducate customers on installed services and equipment usage and recommend service upgrades when appropriate./liliMaintain company vehicles, tools, and inventory in a clean and operational condition./liliAccurately locate and mark underground services using prints, test equipment, and mapping software./liliEnsure compliance with all OSHA, FCC, NEC, and local regulations./liliMaintain a professional image through appearance, demeanor, safe driving habits, and customer interactions./liliParticipate in an on-call rotation and work outdoors in all weather conditions./liliPerform additional duties as assigned./li/ulpQualifications/pulliHigh School Diploma or GED required./liliValid state drivers license with a clean driving record./lili35+ years of experience in broadband, CATV, fiber optics, telecommunications, or a related technical field./liliAdvanced knowledge of:/liulliRF and IP technologies/liliHFC design/liliDOCSIS (DOCSIS 3.1 experience preferred)/liliVideo networking and IP-based services/li/ulliExperience with optical and test equipment, including:/liulliOTDR/liliOptical Power Meter/liliOptical Spectrum Analyzer/liliFiber Identifier and Fiber Scope/li/ulliHands-on experience with fiber splicing, fiber terminals, and distribution systems./liliStrong understanding of electronics, DC power, RF, and fiber optic systems./liliAbility to configure and support customer networking equipment, including Wi-Fi routers and TCP/IP./liliStrong computer skills, including Word, Excel, and diagnostic software./liliAbility to work independently, plan work efficiently, and meet deadlines./liliExcellent communication and interpersonal skills./liliAbility to differentiate wire and cable sizes/colors and work in tight or confined spaces./liliPhysically capable of lifting up to 75 pounds and performing tasks requiring bending, climbing, kneeling, and working at heights./liliComfortable working outdoors, in attics, crawl spaces, and other challenging environments./li/ulpWorking Conditions:/pulliFrequent outdoor work in all weather conditions./liliExposure to dust, dirt, noise, heat, insects, and uneven terrain./liliOn-call rotation approximately every 5 weeks./liliSchedule adjustments may occur based on business needs./li/ulpWhy Join Antietam Broadband?/ppWhen you join Antietam Broadband, youll be part of an award-winning company and team. We offer a comprehensive benefits package, including:/pulliGroup health dental insurance/lili401(k) program with company match/liliGenerous PTO program/liliCompany wellness program/liliEmployer-paid short- and long-term disability/liliAnd much more!/li/ulpWe are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to future generationscustomers, employees, communities, and ownersan organization that is even stronger and better than it is today./ppSchurz Communications and its subsidiaries strategic objectives:/pulliWe will attract, invest in, communicate with, and retain top talent./liliWe will innovate, partner, experiment and create a better future together./liliWe strive to continuously improve operating performance to ensure sustained growth./liliWe will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships./li/ulpEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div