Truck Services Manager- Nationwide
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. The Truck Service General Manager is an inspirational leader who oversees the Truck Service Profit Center, including leading a team of technicians, overseeing marketing and operations functions, and ensuring excellent customer service. This individual coaches their team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers professionally and accommodatingly. The General Manager ensures we are returning every traveler to the road better than they came!In this role, you can expect to:Be a servant leader and inspire your team to meet and exceed company performance standards and improve the Truck Service department (e.g., fast and friendly customer service, good product knowledge, upbeat atmosphere).Develop a trusting atmosphere conducive to receiving feedback from team members and guests; coach and performance manage team members according to company policy.Recruit, hire, train, and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements.Coach your team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers professionally and accommodatingly.Conduct visual inspections to ensure that all products and services are available.Be responsible for achieving financial objectives of the business through effective management of people, products, services, and facility processes, including a focus on revenue and profit components.Lead all aspects of payroll, accounting, inventory, and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with laws.Adhere to safety standards and abide by operational standards. Follow company guidelines on vendor relationships.Qualifications:A leader who sets an example when working alongside team members.5+ years of supervisory experience in areas such as convenience store, truck service, travel center, or related business activity (preferred).Proficient planning and analytical skills (e.g., understanding calculations on the P&L, coverage ratio, budget, expense report) with ability to achieve positive financial results.Excellent verbal and written communication skills.Ability to effectively present business action plans and operational reports to management.Ability to work flexible hours including nights, weekends, and some holidays in various conditions.A valid driver's license required.Benefits:Competitive salary and bonus opportunity.Medical, dental, vision, and life insurance.401(k).Paid vacation.J-18808-Ljbffr