Order Manager

This position is primarily responsible for executing order management and purchasing requirements needed to meet the demands of Red River's customers. This position understands the full requirements by customer and orchestrate accurate order placement, review, logistics, and tracking to ensure smooth delivery of all goods and services. The position requires interface between sales, operations, and finance. This position provides a vital final link in the chain needed to deliver on Red River's promise to its customers. In this position, you are also expected to drive continuous improvement within the department and with the partners (internal and external) that we work with.Primary Position TasksFulfill all post-sale administrative functions for Red River customers and vendor purchase orders to include contract review, sales order creation, purchase order creation and placement, tracking orders until complete, and notifying Finance when orders can be invoicedTimely processing of RMAs with customers and vendors ensuring excellent communication with all applicable partiesDetailed communication with Sales teams and Sales Operations on the status of open ordersWork closely with Finance to help ensure seamless accounts receivable and accounts payable activityBuild and maintain strong relationships with all our vendors and look for opportunities to improve our processes with key vendorsPartner with internal warehouse & logistics teams to manage shipment to customers & disposition aged inventoryLook for opportunities to leverage and maximize Red River's buying powerEnsure maintenance of internal documentation to adhere to company and governmental policiesAdhere to ISO 9001, and specifically, Supply Chain Manual, and Supply Chain Risk Management proceduresSeek out and drive opportunities to improve supply chain processes and/or make them more efficientAssist in Red River asset procurementAssist in maintaining internal documentation to adhere to company and governmental policiesBuild and maintain strong relationships with all our vendorsOther business duties as assignedMinimum Education/Certification/Experience RequirementsExperience with Microsoft Office Suite, particularly with Excel2 Year degree or relevant experience2+ years in an order management role, project management, buyer/procurement, or similar functionExperience working with Finance A/P and A/R departments.Understanding of ERP and CRM business systems, or similarPreferred Education/Certification/Experience4 Year degree preferred or relevant experience5+ years in an order management role, project management, buyer, or similar functionExperience troubleshooting and solving business process problemsExperience working in a commercial and federal businessKnowledge, Skills and AbilitiesDetail oriented - Ability to maintain 100% accuracy on large, complex tasksSelf-motivated with the ability to proactively assist their team(s)Strong interpersonal skills with ability to work well on a teamAbility to multi-task and maintain accuracy under a heavy workloadExcellent written and verbal communication skillsStrong organizational skillsAbility to work in a remote office environmentCollaborate with multiple internal & external teams to meet corporate goals & initiativesProblem solver with a customer-service oriented approachA willingness to think outside the box to resolve complications and facilitate best practices within the department/companySpecial RequirementsSome travel may be required.Basic QualificationsU.S. Citizenship RequiredRed River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit (http://redriver.com/wp-content/uploads/2024/12/2025-Red-River-Technology-BAAG_12.19.24-1.pdf) offerings here.EOE M/F/DISABLED/VetRed River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com.J-18808-Ljbffr