Inbound Customer Service Agent - Consumer Relations (Remote)

Prism Data Consulting's mission is to help data professionals see opportunities from every angle to find their best fit. We are not a staffing firm or agency. Prism does not hire for these roles—we analyze and verify them from employers seeking data expertise.Employer Industry: Home AppliancesWhy Consider This Job Opportunity Salary up to $17.00/hour plus incentives based on quality scores, paid weekly Paid on-the-job training and mentoring Work-from-home opportunities with provided equipment No weekend shifts and paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment Career growth opportunities within a supportive company cultureWhat To Expect (Job Responsibilities) Resolve escalated customer service issues and create a quality service experience for GE Appliance consumers Follow up with customers via phone, email, or text to address appliance-related concerns Collaborate with internal departments to negotiate and implement satisfactory resolutions for customers Manage data and complete consumer reviews for satisfaction before case closure Adhere to compliance, integrity, and company policies while meeting work schedule obligationsWhat Is Required (Qualifications) High School Diploma or GED Minimum of 1 year of call-center experience Minimum of 2 years of escalated customer service experience Ability to communicate effectively in English, with excellent written and verbal skills Moderate to advanced computer skills, including navigating multiple online applicationsHow To Stand Out (Preferred Qualifications) Previous experience working from home Strong passion for helping customers and problem-solving abilities Ability to handle high-volume calls while managing multiple online applications Exceptional organizational skills and flexibility to adapt to change Experience in conflict resolution and negotiation skills#HomeAppliances #CustomerService #RemoteWork #CareerGrowth #EqualOpportunityEmployer"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."#PrismDataConsulting