Honda Parts Counter

Location: North Richland Hills, TX (On site) | Type: Full TimeNorm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!As a Parts Counter Associate, you’re one of the most important team members at Norm Reeves Honda North Richland Hills. You’re responsible for assisting guests primarily through the shop, and even on the phone or online. You’ll provide an exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner.What You’ll DoInform customers of companion part requirements and specials, ensuring the customer is expose to the full product lineNotify Parts Manager of out-of-stock parts or shop materials that need immediate attentionLocate out-of-stock parts from outside sources and submit emergency order if necessaryNotify Service Advisor when special order parts are receivedFollow-up on back-ordered partsOn a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked upAssist outside sales representatives with their ordersEnsure all internal requests for parts are billed on service repair orderMaintain organized records of repair orders, invoices, insurance estimates and special-order partsAssist Parts Manager in maintaining a lost sales tracking program.What You’ll NeedPrevious parts sales experience and the desire to continuously learn moreDealership experience is a plusFull-time availability. You’ll also need to be at least 18 years oldA valid driver’s license and acceptable driving recordExcellent follow up skills, frequently communicating inventory and availability of partsA professional appearance and work ethicExcellent organizational skillsAbility to multi-task in a fast-paced environmentBenefits & Employee PerksMedical, Dental, Vision, and Complimentary Life Insurance 401k Matching and FSA Tuition Reimbursement Paid Time Off (accrues) Supplemental Insurance (Hospital, Accident, Critical Illness) Discounts on Vehicles, Services, and Parts