Smart Home Consultant

JobID: 3018422Category: Security Installation & ServiceJobSchedule: Full timePosted Date: 2025-12-05T16:57:40+00:00JobShift::What you should know about our team:Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.What you will do:As a Smart Home Consultant, you'll guide residential customers in designing a home setup that helps protect what they value most. You'll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You'll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs. You will:Deliver in-home consultations and assessmentsRecommend smart home and security solutions based on customer goalsInstall and activate security hardware, cameras, IoT devices, and smart home productsIntegrate new products with the customer's existing setupTroubleshoot and resolve technical questionsComplete customer onboarding and product educationBuild long-term customer confidence through proactive supportIdentify upsell opportunities that strengthen home protectionWhat you need to be successful:High school diploma or equivalent.Valid driver's license and clean driving record required; additional licensing may be needed based on location.Strong customer-focused communication skills.Technical aptitude with smart device ecosystems and connected technologies.Ability to understand how multiple products interact within a home network.Advise customers on the best system design and setup to support their safety goals.Continuous learner who adapts to new tools and technologies.Ability to climb, lift 10 plus lbs., and work indoors/outdoors in varied conditionsHow ADT invests in you:Hourly Pay: $17.00Earning Potential: With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.Training Pay: For your first three weeks, you'll earn $320 per week as you complete hands-on training and learn the systems, tools, and technology that set you up for long-term success.Benefits:Medical, dental, and vision insurance401(k) with company matchTuition reimbursementCompany vehicleShort- and long-term disability, life insurance, and well-being programsPaid time offCulture of professional development and career growth opportunitiesFlexible work schedule to accommodate you and your customers' needsClick here to view our full benefit offeringsWhy you'll love working here:We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.