Spine and Pain Management Clinic Manager

DescriptionJoin Carolina Pines Regional Medical Center, a 116-bed community hospital located in Hartsville, SC, that has been recently honored with ScionHealth’s Platinum Award, eight consecutive “A” safety grades from Leapfrog, Top General Hospital honors from Leapfrog, and recognition as a Great Community Hospital by Becker's Hospital Review. The hospital delivers excellence across the continuum of services, and holds numerous accreditations and certifications in areas that include chest pain, stroke and heart failure, hip and knee replacement, sepsis, and more. Come grow your career at Carolina Pines, where innovation, safety, and community are core to everything we do.Job SummaryThe Clinic Manager is responsible for overseeing the daily operations of hospital-owned physician practices, ensuring high-quality patient care, operational efficiency, and regulatory compliance. The role involves managing staff, developing and monitoring budgets, implementing practice policies, and fostering effective communication between clinical and administrative staff. The Clinic Manager also collaborates with senior leadership to develop strategic initiatives aimed at optimizing service delivery and patient satisfaction.Essential FunctionsOversees daily operations of assigned physician practices, ensuring efficient workflow and high-quality patient careDevelops and implements policies and procedures to maintain operational consistency and regulatory complianceMonitors financial performance, prepares budgets, and addresses variancesRecruits, trains, and supervises clinical and administrative staffEnsures accurate documentation, coding, and billing practices to optimize reimbursementCoordinates with providers to optimize schedules, manage patient flow, and reduce wait timesManages supply chain processes, including ordering and maintaining inventory levelsResolves patient complaints and escalates issues to senior leadership as necessaryImplements quality improvement initiatives to enhance patient experience and operational efficiencyCollaborates with senior leadership on strategic planning and service line developmentKnowledge/Skills/Abilities/ExpectationsStrong leadership and team-building skillsKnowledge of medical billing, coding, and insurance reimbursementExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite and EHR systems (e.g., Epic, Athena)Analytical skills to interpret financial data and develop operational plansAbility to work independently and manage multiple priorities in a fast-paced environmentDemonstrates professionalism, integrity, and commitment to patient-centered careQualificationsEducationBachelor’s degree in Business Administration, Healthcare Management, or related field preferredAssociate degree or equivalent combination of education and experience requiredLicense/CertificationCertification in Healthcare Management (e.g., CMPE) preferredBasic Life Support (BLS) preferredExperienceMinimum of three (3) years of management experience in a physician practice or outpatient clinic setting requiredExperience with electronic health record (EHR) systems and medical billing/coding preferred