ASSISTANT COMMUNITY ASSOCIATION MANAGER

The Management TrustPosition Title: Assistant Community Association ManagerLocation: Las Vegas, NVReporting To: Regional ManagerStatus: Non-Exempt, Full-TimeSalary: DOECompany ProfileThe Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.Employee Owner Position PurposeThis is junior support role in community association management providing a variety of administrative support functions as part of a larger Community Management team. Division leadership will guide and mentor the ACAM and may partner the ACAM with one or more Community Managers to discharge duties in support of client assignments.Job Duties And ResponsibilitiesSupport completion of regularly scheduled site reviews and project walks for assigned portfolio as neededPrepare custom letters, custom notices, newsletters, flyers, and customer letters for internal and external client needs at the direction of the Community ManagerReview governing documents and gain familiarity with Association rules and guidelinesDocument System information with community information including: vendor contracts, Service contracts, Board/Committee Information, and Association information as a result of Association actionsMaintain Annual calendar and maintenance schedules as system reminders in accordance with governing documentsAssist CAMs with special projects for association needs, including research and custom administrative work; this may include participating in occasional site inspectionsAttend periodic meetings for minute taking, action lists, and others (such as annual membership meetings) to assist with balloting and check-inAssist Board and homeowners with question pertaining to the Association, projects, or community guidelinesProvide support in Association fiscal management, including, but not limited to: reviewing and approving invoices, coordinating tax preparation and coordinating reserve study updatesReview and submit requests for vendor bids and contracted servicesCreate RFP specification comparison charts in accordance with company guidelinesInitiate TRAC program for large scale projectsAssist CAM with preparation of Board packets, agendas, and calendars in preparation for scheduled meetingsCommunicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely mannerManage Association records requiring signature and store in appropriate locationAssist CAMs with meeting follow-up action items, including draft minutesIn CAM absences, oversee basic emergency vendor needs (i.e. contacting a plumber for an emergency)Run reports and create custom reports using internal software platformsDraft and distribute Association communications and updatesMonitor outstanding items for assigned community to avoid unnecessary delays and backlog, complete follow-up activities with internal and external partners to complete client action itemsQualificationsHigh School Diploma (or equivalent); Associate degree preferredWork independently, with little oversight, and with accountability to management for the end result achievedAbility to identify and prioritize tasksHighly organized and able to monitor records for pending deadlinesAbility to multi-task and provide support to one or more community managersAbility to read and discern information from Association governing documents in order to maintain system information and synthesize community requirements into easy-to-understand outlines and profilesAbility to utilize technology including phone systems, multiple web-based applications, reports, and office equipment to efficiently discharge tasksStrong written and verbal communication skillsExperience with Microsoft Office suite of products including intermediate understanding of Outlook, Word, and ExcelAbility to be level-headed when presented with difficult customer questions or verbal situations and navigate conversations in a highly professional manner to best represent fellow team members and The Management TrustAbility to provide high-level customer service with astute attention to detail and organizationMust be a team playerAdaptable and dependable with a solid attendance recordProfessional and respectful demeanor with all staff and guests at all timesSpecial Position RequirementsMust have reliable transportation to conduct site visits and be available for evenings and occasional weekend meetings at client locationsMust be able to drive in the dark if requiredMust have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policyEssential FunctionsUse standard office equipment, including: computer, phone, tablet, smart phones, web-based systems, Microsoft Office product, copier/scanner, etc.Ability to stand and walk properties, at ground level, for up to 4 hours as needed to support clientsBe stationary for periods of timeRelocate up to (25) poundsTravel to and from offsite client locationsSUPERVISES OTHERS? IF SO, LIST:NoneSchedule & TravelMonday-Friday from approx. 8:00 am-5:00 pmThis position may require occasional long hours to meet business needsThe Management Trust is an Equal Opportunity employer. We celebrate and support diversity.TMT reserves the right to modify this job description at any time based on business need.