ServiceNow Health Log Analytics (HLA)

Duration: 6+ months Compensation: OPENLocation: 100% REMOTEWe are seeking a techno-functional ServiceNow Health Log Analytics (HLA) and Sys Log Specialist to support the configuration, monitoring, and operational use of logging within the ServiceNow platform. This role will work directly within the platform to configure logging inputs, define alerts, and enable proactive monitoring using ServiceNow Sys Logs and Health Log Analytics (HLA). The ideal candidate will combine hands-on ServiceNow platform experience with strong log analysis and monitoring capabilities. Requirements:Hands-on experience with the ServiceNow platform (Administrator or Developer level)Experience working with ServiceNow Sys Logs and logging configurationExperience with log analysis, alert configuration, and monitoring rulesAbility to operate in a techno-functional role (hands-on configuration plus advisory support)Experience troubleshooting platform or infrastructure issues using log dataResponsibilities:Configure and manage ServiceNow Health Log Analytics (HLA)Implement and manage ServiceNow Sys Log (system log) ingestion and loggingDesign and configure alerts, thresholds, and anomaly detection rulesAnalyze ServiceNow log data to identify patterns, anomalies, and operational risksSupport proactive system monitoring and incident preventionPartner with internal teams to translate monitoring requirements into actionable alertsProvide guidance on ServiceNow logging strategy, observability, and monitoring best practicesSupport teams in leveraging log analytics for troubleshooting and performance monitoringCore Skills:ServiceNowHealth Log Analytics (HLA)Sys Log / System LogsLog Monitoring & AnalysisAlerting & Threshold ConfigurationObservability / MonitoringPlatform Troubleshooting25-00328