Project Manager I
Job SummaryThe Project Manager will oversee the day-to-day activities and work closely with the operations team, while helping grow and provide technical expertise in this area of the company. The ideal candidate should be a self-motivated problem solver that's able to operate in a fast-paced, high volume work environment.Job RequirementsAbility to multi-task in fast paced environment. This includes goal setting, production, reporting, budgeting, efficiently solving issues with DirecTV and DirecTV customers, technician scheduling and moraleShow exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude.Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc.Oversee business financials and provide reporting to managementProvide customer follow-up for: general inquiries, feedback on ongoing and completed projects as requiredUpdate customers with regular status updates and scope of work changesComplete regular follow up with local management and field technicians and provide frequent status updates to senior managementWork with customers and senior management to help define a scope of work for larger projects and rolloutsOther duties as assigned