Office Manager - Pediatric Therapy Clinic

Are you an experienced medcial office manager with a passion for helping others? Do you have a desire to lead and support a team dedicated to making a difference in the lives of children with developmental challenges? If so, we invite you to apply for the Office Manager position at our Richmond Hill location. About Us: Chatterbox Pediatric Therapy is a locally-owned, family, and clinician-operated pediatric outpatient therapy clinic offering speech, occupational, physical, and music therapy services. We pride ourselves on our family-like atmosphere and our mission to help children with developmental challenges live their best lives. Position: Front Office Manager Responsibilities: Oversee daily clerical operations of the Richmond Hill office location, ensuring all processes run smoothly and efficiently. Manage and support all front office functions, including patient referrals, scheduling, and authorizations. Provide excellent customer service to our families, ensuring their experience with our clinic is positive and supportive. Lead, coach, and develop the office personnel team, fostering a collaborative and successful work environment. Serve as a servant leader, guiding the team with empathy and dedication to achieving common goals. Handle complex situations with calmness and professionalism, helping to problem-solve and navigate challenges. Ideal Candidate: Minimum of 5 years of experience in a medical office setting. At least 2 years of experience in a leadership role, with proven success in managing teams. Basic knowledge and understanding of pediatric therapy services, or a strong willingness to learn. Demonstrates excellent communication and active listening skills. Ability to remain calm and composed in stressful situations, effectively guiding the team through challenges. Committed to fostering a positive, family-like atmosphere within the clinic. Benefits: Family-oriented, locally and clinician-owned private practice. Supportive, team-focused work environment with opportunities for professional growth. Competitive pay and benefits package How to Apply: If you are a compassionate leader with the skills and experience to manage our Richmond Hill clerical office team, we would love to hear from you. Please check out our website to apply - www.chatterboxpeds.com . Join us in making a difference in the lives of children and their families! Chatterbox Pediatric Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.