Customer Support Engineer

Vapi (/?V??pi/): We're creating the shift to voice as humanity's default interface We're the most configurable platform for deploying voice agents We've grown to over 600k developers in two years, adding 2,000+ every day Why We're Hiring This Role: We get a ticket every 7 minutes. We're hiring a cracked cse to show our customers more love. What You'll Do: Ramp to 50 tickets a day. Write docs and educate users on building state-of-the-art voice agents. Automate 30% of your tickets with AI agents. Who You Are: You've worked at an early startup. You've been a cse at a company we admire. Bonus: You've built your own startup. Why Vapi: Generational impact: Build the human interface for every business Ownership culture: 70% of the company are previous founders Kind team: The founders, Jordan and Nikhil, are Canadians Tier-1 investors: YC, KP seed, Bessemer Series A What We Offer: Real stake: We offer a competitive salary and excellent equity ownership Comprehensive health coverage: medical, dental, and vision plans Team love: We love hanging out, and we do quarterly off-sites Flexible time off: take what you need More: catered meals, transportation, gym, and a $10k annual L&D budget