Senior Solutions Engineer

We are a well-funded startup on a mission to make e-commerce logistics more human-friendly and efficient with AI-powered robotics.Founded by leading robotics researchers, we are growing our team of dynamic and compassionate tech enthusiasts to deploy human-centered robots at scale. Join us in helping people handle more throughout the supply chain!We are seeking a Senior Solutions Engineer who can apply our robots to customer environments and ensure successful deployments. The role has a large emphasis on quickly understanding key customer requirements through site visits, analyzing customer application data, and writing statements of work. This role will also interface with customers during initial periods of use, to communicate product updates and help explain machine behavior. In this role you will work closely with members of the Product, Sales, and Engineering teams.In this role you will:Uncover, understand, and clarify customer requirements pertaining to implementation of warehouse roboticsPrepare customer specific proposals, which include; high level system design, key process requirements, return on investment analyses, and analyses of item handling and volume requirementsPerform site visitsWork with vendors and engineering to specify customer specific pieces of the solution; scan tunnels, input conveyance, grippers, software integrationSpecify and carry out customer and application specific test plansBuild and update customer facing presentationsBuild and update statements of workYou are a good fit if you have:Direct experience with warehouse robotics (2 years direct experience, minimum)Eagerness to understand customers and their warehouse processesWillingness and ability to travel (up to 30%) to perform site visitsAbility to see situations from the customer's point of viewStrong communication and presentation skills. Ability to condense complex information into clear and concise communications.Excitement for warehouse roboticsAbility to catch the fine details that can make or break a projectAbility to lift, push, and carry up to 50lbsUndergraduate degree in engineering (mechanical) or related field(BONUS) Direct experience with warehouse control / management systems(BONUS) Proficiency with 2D CAD programs (AutoCAD or similar)In addition to competitive compensation, we offer benefits such as:Health, dental, and vision insurance401k with 5% matching by AmbiEquity ownershipUnlimited PTOPartial WFHFree parking on site at HQAccess to a full gym at HQFree lunches 2x per weekPLEASE NOTE:All applications must be submitted online for equitable review. We do not accept or review submissions sent via email, including to individual team members or engineers. This policy ensures a fair and streamlined process for everyone.FOR RECRUITERS:This position is direct-hire only; unsolicited resumes from recruiters will not be considered and may result in a fee waiver.