Counter Sales

DescriptionKEY RESPONSIBILITIES:The Store Counterperson position is responsible for many facets of the store's daily operation including:Effectively completing the day to day business in such a way that all job related objectives are realized and aligned with the company's core values;Ensuring that sales levels are met so that the store achieves and/or exceeds budgeted goals;Ensuring that an atmosphere of safety and respect for associates and customers exists in our stores at all times.KNOWLEDGE, SKILLS, DUTIES AND ABILITIES:Maintaining a personal level of safety throughout the store at all times;Maintain the highest standards of customer service, including prompt handling of all customer customer's orders;Maintain store appearance and merchandising as assigned;Possess excellent telephone communication and etiquette skills;Ability to work in a fast-paced and dynamic wholesale/retail environment;Ability to communicate effectively with peers, both verbally and in writing;Strong interpersonal and communication skills and the ability to work effectively within a diverse population and workforce;Ability to follow the standards set for counterpersons performance;Ability to ensure effective and efficient use of all available resources;Ability to build strong relationships with associates, customers, office and warehouse support staff, peers and supervisors;Ability to be accountable for achieving both personal and store results;Ability to maintain high standards of customer service and create positive customer experiences that reflect well upon the company;Ability to build customer loyalty;Utilization of all available tools regarding marketing, training and customer technology programs as a means of increasing sales and market share.Familiar in the use of computerized systems and applications to include, electronic parts catalog, inventory control, time calculation, cash, invoicing and credit systems;Ability to provide high levels of customer service; Working knowledge of automotive systems;Ability to learn to mix paint, perform various shop functions, including turning drums and rotors, or make hydraulic hoses; (as required)Ability to take physical inventories and line counts;Ability to stock shelves and pull customers orders;RequirementsCONDITIONS OF EMPLOYMENT:High school diploma or GED equivalent preferred;3 Satisfactory Motor Vehicle Report must be obtained by applicant and submitted for approval prior to hire date and satisfactory MVR must be maintained;Successfully complete a pre-employment drug test;ASE Certification preferred, but not necessary at time of hire;Acknowledgement of and adherence to all Company policies and procedures as contained within the Fisher Auto Parts Employee and Driver's Handbooks, which will be provided at the time of hire;WORK SCHEDULE:Must be able to work a flexible schedule that would allow you to work an assortment of days, evenings and/or weekends (as needed) designed to provide quality service, while successfully growing the business with profitability and integrity.PHYSICAL DEMANDS AND WORKING ENVIRONMENT: